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Careers

MedHOK is a Medical House of Knowledge. Join our team where innovation comes to life.

Offering empowerment, growth potential, and opportunities to apply and expand your skills, MedHOK is a place where innovation comes to life—and careers bring the satisfaction of making a positive impact on the well-being of others.

Business Analyst

Role Overview:

This position is in a business to business environment. In this role you will collaborate with development leads, account managers, and clients with the purpose of designing, building, documenting and testing solutions for data interchange and business process. You must be able to multi-task and work in a fast paced environment. In this role you will collaborate and coordinate activities with diverse groups, including stakeholders, sponsors, team leads, vendors, other project managers, and technical staff; producing high quality documentation artifacts; and a sound working understanding of IT concepts and the IT design & delivery life cycle.

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Developer

Role Overview:

This position is in a business to business environment. In this role you will collaborate with development leads and account managers with the purpose of designing, building, documenting and testing solutions for data interchange and business process. You will be utilizing both legacy and modern technology stacks within AWS environment. You must be able to multi-task and work in a fast-paced environment. A sound working understanding of IT concepts and the IT design & delivery life cycle is essential. You must be self-motivated, able to multi-task and work in a fast-paced environment.

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Application Support Analyst

Role Overview:

The Application Analyst supports users of the MarketProminence™ application by providing solutions to client enhancement requests or application issues. The Application Analyst will be required to demonstrate the aptitude to become an expert user in the modules of MarketProminence. The Application Analyst will also be testing and document new version s of software releases. The Application Analyst is responsible for ensuring customer satisfaction in every step of the client enhancement and unexpected behavior analysis. You will be required to track detailed information about each customer’s service or support request and to document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication to the customers and other team members is essential to be successful.

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Cloud DevOps Engineer

Role Overview:

The Cloud DevOPS Engineer will focus on designing and developing automation to support continuous delivery and continuous integration processes. Successful candidates will have an obsessive focus on automation and building repeatable solutions. They will have worked in Microsoft Azure and AWS environments leveraging services beyond basic IaaS provisioning.

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Production Support

Role Overview:

The Production Support position drives the success of customer implementation and production support to ensure expectations are met and ensures continued customer satisfaction. The Product Support Specialist serves as the Product group’s interface to operations which includes Implementation, Production Support, Development, Configuration, Quality Assurance, Compliance and other internal departments. The product Support Specialist provides product direction throughout the customer lifecycle to ensure a consistent customer experience and to maintain the integrity of the broader MedHOK platform. The ideal candidate has the passion and desire to create highly satisfied customers, improve the product line, advance their own knowledge and help remove impediments so the team can consistently move forward.

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Business Analyst – Product

Role Overview:

This position is in a business to business environment. In this role you will collaborate with development leads, account managers, and clients with the purpose of designing, building, documenting and testing solutions for data interchange and business process. You must be able to multi-task and work in a fast-paced environment. In this role you will collaborate and coordinate activities with diverse groups, including stakeholders, sponsors, team leads, vendors, other project managers, and technical staff; producing high quality documentation artifacts; and a sound working understanding of IT concepts and the IT design & delivery life cycle.

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Project Manager, Software Implementation

Role Overview:

This position is in a business to business environment. You must be able to multi-task and work in a fast-paced environment. The successful candidate will demonstrate a proven ability to collaborate and coordinate activities with diverse groups, including stakeholders, sponsors, team leads, vendors, other project managers, and technical staff; a strong process orientation including producing high quality documentation artifacts; and a sound working understanding of IT concepts and the IT design & delivery life cycle.

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Quality Product Specialist (SME)

Role Overview:

The Product Specialist for MedHOK’s Quality suite of products (HEDIS, Star Analytics, Care Gaps, HCC Risk Adjustment and ACG) assists product owner in managing product stability, growth, and innovation based on input from customers, vendors, internal staff & management, regulations, and industry experts.

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Healthcare Solution Support

Role Overview:

Do you want to work with others who will continuously push you to become a more skilled employee in a friendly and inclusive environment? Do you want to solve challenges for some of the nation’s leading health insurance companies? At MedHOK, our Production Support team is a group of rock stars who have the freedom to create products health insurance companies love. You’ll collaborate closely with a cross-disciplinary team made up of people who truly care about their craft. We look for team members who have a core understanding of the health insurance industry, a real passion for technology, and a desire to continuously learn and improve.

If this sounds appealing so far, we’d like to talk to you!

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HEDIS Data Analyst

Role Overview:

The HEDIS Data Analyst works within the Quality Informatics team to identify solutions and meet deadlines associated with HEDIS, Care Gaps, Star Analytics and other highly critical data processes.  By conducting data analyses, this position assures accuracy and agility in report creation and data management to drive client satisfaction.  In addition, the ability to present data in a meaningful way to clients and business owners is required.  Collaboratively working with business owners, developers, and other analysts on a variety of analytical projects, the analyst must demonstrate both excellent communication and technical skills.

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Product Demonstration Specialist

Role Overview:

Specialist interfaces with MedHOK sales to ensure the customer problem/need is defined so the demo can be tailored to solve the customer problem.  The Demo Specialist works with sales to schedule actual demo times, for the appropriate demo level.  The Demo Specialist works with the Director to create the demo script designed to address the customers’ business and functional needs.  The Demo Specialist engages the Product SME (Customer Solutions Consultant) for each functional area that is relevant to the customer demo script.  The Demo Specialist participates in the demo prep sessions, ensuring Product SME’s are present and involved.

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Account Executive

Role Overview:

Account Executive (AE) provides dedicated account leadership, coordination, and across MedHOK’s clients.  This is an extremely visible role within the company, supporting the growth and retention of MedHOK’s customers. The focus will be on building relationships with MedHOK’s clients and developing partnerships with internal parties.

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