A key aspect of MedHOK’s Unified Payer Platform is that users are able to gain a complete picture of a member’s care from one common area, 360Member. 360Member is the center-beam of the MedHOK Unified Payer Platform, facilitating a complete view of the member’s profile and care history and history of eligibility with one click. All cases, including current and archived, are accessible from the 360Member area. All member data is available within one system, creating a comprehensive view of the member from the 360Member area. Eligibility files are uploaded from files sent by Independent Health typically on a daily basis.
MedHOK delivers an unparalleled 360-degree view of the member, with real-time access to members’ complete medical and pharmacy care history, eligibility, benefits, demographics, provider info and all activities, interactions, documents, and more, in one repository, accessible from anywhere in the MedHOK platform.
Customers use the solution to:
Make the best decisions for the member
Ensure a single comprehensive profile of the member across the entire enterprise
Provide responsive member engagement and support
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See MedHOK’s 360Member solution for yourself
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