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360Member Solution

Solution Overview

A key aspect of MedHOK’s Unified Payer Platform is that users are able to gain a complete picture of a member’s care from one common area, 360Member. 360Member is the center-beam of the MedHOK Unified Payer Platform, facilitating a complete view of the member’s profile and care history and history of eligibility with one click. All cases, including current and archived, are accessible from the 360Member area. All member data is available within one system, creating a comprehensive view of the member from the 360Member area. Eligibility files are uploaded from files sent by Independent Health typically on a daily basis.
MedHOK delivers an unparalleled 360-degree view of the member, with real-time access to members’ complete medical and pharmacy care history, eligibility, benefits, demographics, provider info and all activities, interactions, documents, and more, in one repository, accessible from anywhere in the MedHOK platform.

Customers use the solution to:

Make the best decisions for the member
Ensure a single comprehensive profile of the member across the entire enterprise
Provide responsive member engagement and support

Have You Considered …

With 360Member, you may also want to manage related functionalities on one platform to ensure compliance, improve efficiency and productivity, and deliver better quality care. Consider adding these MedHOK solutions:

Star Quality Measures
Care Gaps


Make the best decisions for the member and provide member service that drives high satisfaction ratings


A single repository for all member information enabling a comprehensive profile to provide premium care


Member data updated in real-time ensures the most recent and accurate data to drive care decisions

Request a Demo

See MedHOK’s 360Member solution for yourself
Please complete the form and let us know which capabilities you would like to see. One of our demo specialists will contact you to conduct or schedule your custom demo.

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