Star Analytics Solution
MedHOK has designed a Star performance product that helps plans identify deficiencies and opportunities for improvement on a year-round basis and push for 4 and 5 Stars. MedHOK’s comprehensive Star monitoring dashboard reports on current Star scores (by state, contract number, product, etc.) and measures against targets. Status of each measure and progress toward goals are displayed, along with mitigation activities performed using the comprehensive workflow solution.
MedHOK’s Star solution includes:
- NCQA certified HEDIS® clinical measures
- PQA certified Part D clinical measures
- CAHPS and HOS tracking and performance improvement, including the ability to run mock and satisfaction surveys to gather member and provider level detail on CAHPS and HOS problem areas
- Administrative measure tracking, including linking with MedHOK’s Complaints Tracking, Appeals and Grievance modules to identify trends and preventable episodes and remediate processes
Customers use the solution to:
- Improve quality outcomes by addressing quality initiatives through strong care management processes
- Improve healthcare initiatives using automated structured workflows and functions to manage member care
- Improve population health management by stratifying at risk populations and defining and executing programs to effectively manage their care
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See How the Industry’s Biggest Health Plans Use MedHOK’s Star Analytics Solution
Please complete the form and let us know which capabilities you would like to see. One of our demo specialists will contact you to schedule your custom demo.