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Professional Services

Experience Makes a Difference.

Speed to market is a key differentiator for MedHOK. Our SaaS-based software allows for quick implementation, usually in as little as 120 days.

Although our software has built-in compliance and best practices, we provide you with initial configuration and training to tailor the software to your specific business needs. Our implementation specialists and support managers ensure that users are comfortable with the system through a verified implementation and training process that includes technical planning, training and system review, validation, configuration, train the trainer, and final testing. After product training and hands on experience, minimal system changes are needed.

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“Every customer is assigned a dedicated executive sponsor who provides high-touch customer service to ensure customers are leveraging the full benefits of the MedHOK platform.”

Customer Support

COMPREHENSIVE TRAINING

SEAMLESS TRANSITION FROM IMPLEMENTATION TO SUPPORT

INCREASED EFFICIENCY

CONSISTENT SERVICE EXPERIENCE

FREQUENT CUSTOMER TOUCH POINTS

SPECIALIZED KNOWLEDGE AND EXPERTISE

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